Faq´s

Medical Marijuana Card is required?

MMC is NOT required. We sell lawful recreational cannabis products. 

How old do I must be to buy?

You must be Over 21 years old.

Do you sell cannabis products?

Yes, We do sell medical cannabis products; our focus is on recreational cannabis. However, many of our customers do use these products to address various personal needs.

How can I pay?

  • Credit Card: We accept all major U.S-issued credit and debit cards. We use a trusted nationwide payment processor that ensures your data is protected with SSL encryption.
  • Bank Transfer: Alternatively, you can make a payment via regular wire transfer. 

Does the Billing Address matter?

Yes, it matters what billing address you enter, because this is the way we can verify that your payment method is being used legitimately. Your payment will be declined if the billing address doesn't match with the billing address associated with your credit card. We ask for billing addresses as a precaution against possible credit card theft.

Can I use a non-US issued card for my purchase?

For security reasons, our payment gateway does not accept cards issued outside of the United States. This policy helps us prevent fraud and protect both our customers and our business.

Why was my credit card declined?

  • Billing Address Mismatch: The billing address you entered in your account does not match the billing address associated with your credit card. Please ensure the addresses match to successfully process your payment.

  • Non-US Issued Card: We only accept US-issued cards for security reasons. If you’ve tried to pay with a non-US card, please double-check and use a card issued in the United States.

  • Location Restrictions: Payments may be declined if you are outside the continental US. Please ensure you are located within the US.
    If you're still experiencing issues, please contact your card issuer or reach out to our support team for further assistance.

Can I get same day delivery?

Yes, if your shipping address is in Miami area. All orders will include between $15 and $50.- delivery charge. You have to place your order before 7PM to get same day delivery. Orders placed after 7 PM will be scheduled to be delivered the next day. Delivery hours: Monday to Saturday from 11 AM to 8 PM. Your delivery time depends on the workflow of every day. We work hard to assure you that your order will be delivered the same as soon as possible.

Do you offer Nationwide Free Shipping?

We offer free shipping in most 48 contiguous states in the US on orders over $149.- All other orders under $149.- will include a $8.99.- shipping charge. You can check all delivery options at the checkout.

Please also note that your shipping time estimate begins AFTER your order has shipped out of our warehouse. The given shipping timelines are estimates and do not account for holidays, inclement weather, backorders, or general postal service performance issues

When will my order shipped out?

We usually process and ship orders the same business day. All orders placed before 4 pm EST during hours of operation (Monday-Friday) will be shipped the same day. If your order is placed after 4 pm EST, your order will be shipped the following business day. THIS TIMEFRAME MAYBE CHANGE DURING BLACK FRIDAY, CYBER MONDAY AND CHRISTMAS. EXPECT SHIPPING DELAYS DURING THESE HOLIDAYS.

Can I buy in store?

Yes, you can visit our stores on:

3777 NE 163 St, Miami, Florida. Sunday to Thursdays 10 AM to 9 PM and Friday and Saturday 10 AM to 10 PM.

3801 Collins Ave, Miami Beach. Sunday to Thursday from 9 AM to 10 PM. Friday to Saturday from 9 Am to 11:59 PM  

Are prices the same online or in store?

Prices may vary. If you want to get a deal or an extra discount when you buy more than one unit of the same products, place your order online please. We don’t offer in store pickup.

I ordered the wrong item, can I exchange it?

Please contact customer support immediately for assistance with this hi@the420king.com, as we will not be able to help after certain processes have taken place. If you are in the 7 days policy for exchanges with the item unopened and unused, you may send the item back to us. Once we receive the item back at our facility, we can either ship you the correct item. WE DO NOT ACCEPT RETURNS ON FLOWER, DISPOSABLES OR COILS DUE TO THE NATURE OF THESE PRODUCTS.

Can I cancel my order?

Once an order has processed we are unable to cancel it. If you need to cancel an order, please reach out to us at customer support immediately at hi@the420king.com . If your order has already shipped, shipping cost is NOT refundable and the customer must pay for shipping cost to return the order.

Could I make a return of my purchase?

Yes, We do have a 7 day money back guarantee if you are not satisfied with your purchase, simply return it within 7 natural days in new condition, and we will refund (shipping cost is NOT refundable, the customer must pay a 15% restock fee, and the shipping cost to return the order), replace or exchange it for you. To protect all our customers and ensure that every return or exchange is handled fairly, we may require a receipt or decline a return in these situations:

  • Item was not purchased directly from The King.

  • Item is missing a label or has been defaced.

  • No receipt and no valid identification in our stores.

  • The product is on sale or promotion.

  • Item is wet, dirty or contaminated, or until it has been cleaned.

  • Item has been lost, stolen, damaged, or misused.

  • On rare occasions, based on the nature of prior transactions.

  • Products have been opened or used.

  • Multiple returns of the same item.

  • The reason for the return is that the courier company changed the delivery date.

  • Personalized items may not be returned unless defective.

  • The customer must pay for the shipping cost.

 

What kind of products do you sell?

We specialize in recreational cannabis-derived products, offering a wide range of options to suit your preferences. Whether you're into edibles, vapes, topicals, wax, or smokable products, we've got you covered. We're confident you'll find the perfect high to match what you're looking for.

Can I order THC Online Legally?

Yes, you can totally buy Delta 9, THC, Delta 9, HHC online legally. In 2018, the US Congress passed the Farm Bill, which removed specific cannabis plants from the Controlled Substances Act.

PERSONAL DATA

The420King.com have to check that you are over 21 years old so you have to complete your birthdate when you create your account in our website. It's a law requirement. We do not share your personal data with third-parties.